Cancellation policy
CANCELLATION POLICY — Mal Artista
(Applies to "Subscribe & Save" purchase options)
Scope
This policy covers cancellation of recurring purchase options ("subscriptions") offered at checkout, such as the monthly Subscribe & Save plan for Betulia Blend coffee. For one-time orders, please see our Refund Policy.
How to Cancel
You may cancel your subscription at any time, with no penalty and no cancellation fee, by:
- Managing it directly from your account dashboard, or
- Emailing us at malartistacoffee@gmail.com with your order number and subscription details.
When Cancellation Takes Effect
Cancellations take effect at the end of your current billing cycle. You will continue to receive and be charged for any shipment already in process before your cancellation request was received. We do not provide refunds for partial billing periods.
Pausing or Modifying Instead
If you're not ready to fully cancel, you can also pause, skip a delivery, or change your frequency through your account dashboard at any time.
Automatic Renewal Disclosure
Your subscription renews automatically at the interval and price selected at signup, until you cancel. We will charge the payment method on file for each renewal. As a Massachusetts-based business, we comply with Massachusetts automatic renewal consumer protections: you may cancel at any time, and your cancellation request will be honored promptly without requiring you to take additional steps beyond what's described above.
Changes to This Policy
We may update this Cancellation Policy from time to time, including pricing, frequency options, or features of the purchase option, with at least thirty (30) days' notice. Continuing your subscription after that notice means you accept the updated terms.
Contact Us
Questions about cancelling or managing your subscription? Reach us at malartistacoffee@gmail.com.
Pause it, cancel it, restart it — no hard feelings. Your coffee, your rules.